Delivery Policy

 

We take utmost care that products delivered to you are free from damage. Risk of loss or damage to the goods passes to you upon dispatch of the goods. We use Australia Post for deliveries within Australia and couriers (ie.g. DHL, FEDEX, Aramex) for deliveries out of Australia. The estimated shipment time is 3-5 business days for domestic orders and 15-20 business days for international orders from the time you placed an order. While we do our best to have goods purchased over our Website delivered to you as soon as possible, we make no guarantee as to the exact date of receipt of goods as this is due to matters outside our control. Products that are unavailable in Australia may be shipped directly from our warehouse in Hong Kong.

The cost of delivery is free for the following region:

Domestic (Australia) - free shipping on all orders

Region 1 (Pacific) - free shipping on orders over AUD 150. Flat shipping rate of AUD 25 on orders AUD 150 and less

  • American Samoa

  • Cook Islands

  • Fiji

  • French Polynesia

  • Guam

  • Kiribati

  • Marshall Islands

  • Micronesia

  • Nauru

  • New Caledonia

  • New Zealand

  • Niue

  • Palau

  • Papua New Guinea

  • Samoa

  • Solomon Islands

  • Tonga

  • Tuvalu

  • Vanuatu

Region 2 (Asia) - free shipping on orders over AUD 150. Flat shipping rate of AUD 25 on orders AUD150 and less

  • Bahrain​

  • Bangladesh

  • Brunei

  • Cambodia

  • China

  • Hong Kong

  • Indonesia

  • Israel

  • Japan

  • Jordan

  • Kuwait

  • Laos

  • Lebanon

  • Macau

  • Malaysia

  • Oman

  • Pakistan

  • Philippines

  • Qatar

  • Saudi Arabia

  • Singapore

  • Sri Lanka

  • Taiwan

  • Thailand

  • Turkey

  • United Arab Emirates

  • Vietnam

Region 3 (North America)​ - free shipping on orders over AUD 150. Flat shipping rate of AUD 25 on orders AUD 150 and less

  • USA​

  • Canada

  • Mexico

Region 4 (South America) - flat shipping rate of AUD 25 on orders more than AUD 150 or AUD 50 on orders AUD 150 and less

  • Argentina​

  • Belize

  • Bolivia

  • Brazil

  • Chile

  • Colombia

  • Costa Rica

  • Dominican Republic

  • Ecuador

  • El Salvador

  • French Guiana

  • Guatemala

  • Guyana

  • Haiti

  • Honduras

  • Nicaragua

  • Panama

  • Paraguay

  • Saint Barthelemy

  • Saint Helena

  • Saint Kitts and Nevis

  • Saint Lucia

  • Saint Vincent and the Grenadines

  • Suriname

  • Uruguay

  • Venezuela

Region 5 (Europe) - free shipping on orders over AUD 150. Flat shipping rate of AUD 25 on orders AUD150 and less

  • Aland Islands

  • Andorra

  • Austria

  • Belgium

  • Bulgaria

  • Croatia

  • Cyprus

  • Czech Republic

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Iceland

  • Ireland

  • Italy

  • Latvia

  • Liechtenstein

  • Lithuania

  • Malta

  • Monaco

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • Russia

  • San Marino

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • United Kingdom

  • Vatican

Region 6 (Africa) - free shipping on orders over AUD 150. Flat shipping rate of AUD 25 on orders AUD 150 and less

  • Benin

  • Ethiopia

  • Kenya

  • Mauritius

  • Morocco

  • Mozambique

  • Namibia

  • Nigeria

  • South Africa

Region 7 (Rest of the world) - flat shipping rate of AUD 25 on orders more than AUD 150 or AUD 50 on orders AUD 150 and less

  • Afghanistan

  • Albania

  • Algeria

  • Angola

  • Armenia

  • Azerbaijan

  • Belarus

  • Bosnia and Herzegovina

  • Burkina Faso

  • Burundi

  • Cameroon

  • Cape Verde

  • Central African Republic

  • Chad

  • Comoros

  • Congo (Brazzaville)

  • Congo (Kinshasa)

  • Djibouti

  • East Timor

  • Equatorial Guinea

  • Eritrea

  • Gabon

  • Gambia

  • Ghana

  • Guadeloupe

  • Guinea

  • Iraq

  • Kyrgyzstan

  • Lesotho

  • Liberia

  • Libya

  • Madagascar

  • Malawi

  • Mali

  • Martinique

  • Mauritania

  • Mongolia

  • Montenegro

  • Myanmar

  • Niger

  • Republic of Cote d'Ivoire

  • Rwanda

  • Senegal

  • Serra Leone

  • South Sudan

  • Tajikistan

  • Togo

  • Tunisia

  • Uganda

  • Ukraine

  • Yemen

  • Zambia

  • Zimbabwe